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Voice user interfaces (VUI) have been gaining momentum with each passing day. It has been anticipated that 30% of the web browsing will take place without a screen by 2020. Emerging fields like Natural Language Processing (NLP) that facilitate the voice interactions between computers and humans are all set to propel the next wave of innovation. These interactions are not only limited to a few key phrases but also include natural user conversations. This is why businesses are adopting this trend to deliver a seamless experience to their users and expand their user base.
VUI technology has the potential to influence customer interactions across a myriad of touchpoints and add value to all the industries. We have already realized its power in the travel, automobiles, wearables, hospitality and banking sectors. In brief, frictionless VUI promises benefits like:
People are already creating and leveraging VUI-based system such as smart homes, autonomous cars, intelligent pharmacies and many more for the betterment of their business. Being an early adopter of this trend will definitely enable you to improve your customer engagement and stay ahead in the wave of technological advancements.
GUI-based systems can come in handy to support complex user interfaces in the future. However, businesses have to give a modernization makeover to their application to survive and thrive in this cutting-edge competition. Thus, we can say that the future belongs to clutter-free voice user interface environments and the GUI will fade away gradually.
Additionally, like graphical user and visual interface, VUI is also not immune to security vulnerabilities. So, most VUI designers integrate account linking feature into the system to authenticate and secure data transmission.
Consumers are experiencing amazing VUI in voice assistants like Amazon Alexa, Apple Siri, Google Home, and Microsoft Cortona, and Google Home that are leading VUI service providers. With the increasing demand, VUI is also gaining traction by facilitating a variety of tasks like playing music, ordering food, setting an alarm, booking a cab and more.
Nowadays, companies are investing a lot to improve the usability of their product and deliver the best experience to their customers. With voice user interface being the future, they can gain competitive advantage and foster their growth in relatively less time. To embark on and navigate the VUI journey, most businesses hire Alexa developers who can help them to evaluate the apps on all types of devices with diverse pronunciations, commands, and voice ranges.