4 Never Heard Strategies to Improve Rating and Reviews of Your IoT App

Mobile apps, when reinforced with the IoT capabilities, facilitate remote monitoring as well as management of smart connected devices. This drives the demand for IoT development services and solutions with enhanced user experience.

However, customers always check the reviews and ratings of an IoT app to ensure its efficiency with the related IoT product or device. If the ratings are low, customers could avoid purchasing or using the product, causing massive loss to your business. Thus, high app ratings and positive reviews can play a significant role in fueling your business growth. 

Ways to Improve IoT App Ratings and Reviews

Integrate Debugging Features into the App

To meet the industry standards, all IoT solutions are validated repeatedly before they are deployed in the production environment. However, because of the dynamic nature of the IoT product environment setup, customers may encounter issues that never occurred during the pre-production launch validation cycles.

That’s why the IoT app must be powered with debugging features to garner debug information about the issues. Using this info, you can easily analyze the product environment to overcome these issues without bothering customers for more details. Also, ensure the debug features of the app gather details about the errors, essential events, and user interaction. It will help in detecting the issues quickly. 

Leverage Analytics Tool

The analytics tool provides deep insights to help you improve your app performance, boost retention rate, and add new features that can enhance the customer experience. Every action performed on the app provides data about the features and segments of the app customer use the most.

In post-deployment scenarios, the app’s performance analysis provides insights into its technical behavior like hardware configuration, network conditions, OS versions, and more. Such data can help you ensure better performance of the app.

Mostly customers are less likely to report issues. Since analytics track customers’ behavior, while they navigate the app, you can detect issues and failures within the app screen and carry out an action plan to fix them.

Stay Informed with OS Updates

Owing to the continuous update of the emerging technologies and operating systems, the mobile apps should also be updated constantly as it positively impacts their ratings and reviews.

Apple and Android release major OS updates every year. Sometimes, the updated version changes the behaviors of the native framework, resulting in app failure or interrupted working of some features. For instance, the recent OS updates kept changing the permission mechanisms of native services like Bluetooth and Location, which can halt the operation of service-dependent app features. So try to avoid these circumstances by releasing updates that ensure the optimized performance of the app.

Besides native framework behaviors, these companies also modify UI guidelines. Apple, for instance, changed UI guidelines while progressing toward iOS 7 and replaced skeuomorph with flat design. In such a case, you can update the app interface design according to the new updates as the old-style interface may look ungraceful against the background of the new version and give an impression of an obsolete app.

Provide Outstanding Customer Support 

Businesses who respond to their customer reviews witness a +0.7 boost in the app ratings. Thus, you must always acknowledge reviews whether they are positive or negative to make customers feel valued and considered. 

Besides, you should also resolve their queries promptly to ensure a seamless experience across the connected network. Providing outstanding customer support will give a boost to customer engagement on your app. 

Sometimes, users talk about the app features they like or dislike and even suggest new features in the reviews section. Considering such suggestions and feedback will help you update the app to serve the target audience in the best possible way.

Final Words

Implementing these strategies can help you improve and maintain the reviews and ratings of your IoT app. However, if you don’t have an app for your IoT product yet, partner with an experienced IoT app development company that can build a smart, connected application and help you live up to the customers’ expectations to boost its ratings.

7 Mind-Blowing Ways IoT Can Transform Your Businesses

In today’s IoT world, almost every aspect of our lives generates data. Our smartwatches monitor each step and sense every single heartbeat. Our smartphones know our exact locations, our hobbies and, even what we want to buy. Ultimately, we all are emerging into the IoT sphere at a fast pace as the technology aids our daily lives and keeps us connected to the people and things that are important to us.

Similarly, the impact of IoT in the business world is no different. IoT-enabled devices garner data and transfer it to IoT apps to track important operations, provide profound insights, enhance efficiency, and enable businesses to make better and informed decisions.

IoT informs companies about what’s really going on, instead of what they assume or expect to happen. And the massive data they collect can be beneficial for analytics and AI systems that can identify the pattern of use or behavior that were hidden earlier. So, if you’re devising to invest in IoT development services and solutions, here we have shed light on a few IoT benefits to influence your decision.

Benefits of IoT to your Business

Increases Productivity

Productivity drives the profit as well as the growth of every business. IoT provides real-time training to employees, enhances their efficiency, keeps them updated, and reduces mismatch of skills while boosting organizational productivity. 

Uncovers New Business Opportunities

IoT discovers new business opportunities and allows you to leverage new revenue avenues driven by smart business models. It can significantly reduce time-to-market and increase your return on investment (ROI). Besides, you can redefine the way to interact with customers and establish a better relationship with them by leveraging the scope of IoT beyond connectivity.

Improves Asset Utilization

IoT apps improve tracking of tools, vehicles, machinery, and equipment integrated with sensors that provide real-time operational insights. Just imagine the scenario if your machine overloads or overheats in your absence, it can cause massive destruction. However, IoT switches off the equipment if the sensors sense any issue and notify you to take immediate action via an IoT app. You can also locate issues even before they occur using an IoT app and run preventive measures to keep your processes streamlined.

Boosts Efficiency

Being connected with various devices via the internet, IoT allows you to be smarter with profound, real-time insights. The data gathered from the factory floor, logistic network, and supply chain reduces downtime due to maintenance and operational costs while efficiently managing operations.

Enhances Workplace Safety

IoT allows you to monitor your workplace to ensure equipment safety and protect employees from physical hazards. The IoT app instantly informs you if the sensor predicts machine breakdown so that you could swiftly resolve the issue and eliminate the chances of mishaps.

Saves Costs

The enhanced productivity, process efficiencies, and asset utilization can save huge expenditures, thanks to IoT. For instance, predictive analytics and real-time diagnostics lessen maintenance costs.

Improves Customer Experience

Seamless customer experience is the key to the success of businesses. By leveraging IoT-enabled devices like mobile card readers and smart tracker, you can allow your customers to easily process transactions and track their shipped products respectively. This way, IoT can help you provide the best customer experience and boost their satisfaction. 

Final Words

IoT has reached the pinnacle of business transformation since its inception. Even though the technology offers immense potential value and streamlines processes considerably, businesses must overcome challenges like lack of interoperable technologies, data management issues, and data security and privacy concerns. However, a professional IoT application development company can easily overcome these challenges and foster your business growth by providing a smart future-proof app.

Top 5 IoT Trends to Watch in 2020

 IoT is redefining both the industrial and the consumer worlds. This smart technology is finding its way to every business and consumer domain – from healthcare and energy to finance and agriculture. Due to the continuously increasing popularity and adoption of the Internet of Things, the market share of this technology is also surging.

By the end of 2020, IoT is anticipated to rake in additional revenue of $344B and drive $177B in cost reductions. Besides, the year 2020 will impact all the major components of an IoT model – Sensors, Analytics (Cloud), Networks (Communications), and Applications – with different degrees.

IoT and smart devices have already been improving the performance metrics of major US-based organizations. By investing in IoT development services and solutions, businesses can overcome routine management issues and enhance their productivity by 40-60%.

The following trends will give you an idea of the potential of IoT and what future holds for this technology.

1 Artificial Intelligence – A Big Player in IoT

Leveraging the data and even understanding how modern infrastructure operates require computer assistance through AI. AI allows businesses to extract more value out of their massive collection of data. Thus, various startups strive to boost their market share through AI algorithms i.e. Machine Learning and Deep Learning. The major cloud platforms are also competing with one another based on their AI capabilities.

Since AI is the fundamental ingredient to leverage garnered data these days, it will facilitate IoT data analysis in various ways, including data preparation, data preparation, time series accuracy of data, visualization of streaming data, real-time geospatial and location, and predictive and advance analysis.

2 Voice User Interface will Gain Mainstream Adoption

Industry leaders are competing to dominate the IoT market at an early stage. Digital assistants like Alexa, Siri, and Google Assistant are the future of smart devices, and companies are endeavoring to bring forth more and more devices to improve their consumer experience.

Voice represents 80% of our daily communications. The use of voice technology in setting up the devices, change the setups, giving commands, and getting results will be the norm in this smart world, including homes, companies, cars, and more.

3 More Investment in IoT

The impact of IoT will continue to attract more startup venture capitalists toward innovative projects in software, hardware, and services. Investment in IoT development services and solutions will hit $1.4 Trillion by 2021.

IoT is one of the few markets that have the interest of traditional as well as emerging venture capitalists. The meteoric rise in smart devices and the increasing dependency of customers to perform many tasks using them will foster the investment in IoT startups. Customers will also be waiting for more smart innovations like smart ATMs reinforced with smart security cameras, smart beds that will automatically turn off the lights when everyone falls asleep, and more.

4 The Growth of IIoT and Digital Twin Technology

The blend of IoT and automation is driving this new industrial techno revolution, and making manufacturing less risky, more efficient as well as profitable. Besides, Industrial IoT enhances efficiency and productivity through data integration and analysis in a way that is impossible to achieve without an interconnected manufacturing process.

Another idea that is gaining momentum is digital twin technology. This technology allows businesses to create a clear picture of how IoT devices can interact with the manufacturing process. Leveraging this advancement, they can also gain insights into how the life cycle of their equipment works and predict changes that may be required down the road. As per the Gartner reports, 48% of smart manufacturing businesses have devised to use the digital twin concept.

5 More Movement to Edge Computing

Edge computing is a paradigm that distributes the load of data processing and moves it closer to the edge of the network – sensors in case of IoT. The benefits of this technology are very attractive to IoT app developers, allowing users to minimize latency, operate accurately with quick decisions, conserve network bandwidth, garner and secure a vast amount of data, and move it to the best location for processing with better analysis and insights of local data. Edge computing has been on a surge in recent years, but the growing adoption of IoT will make this technology even more pronounced.

Two aspects propelling this change are:

  • Powerful edge devices in various form factors that are becoming more affordable
  • A centralized infrastructure that is becoming more stressed

Edge computing also makes on-device artificial intelligence (AI) a realistic proposition. It enables businesses to exploit real-time data sets rather than having to sift through massive data in a centralized cloud in real-time.

Final Words

These are some of the IoT trends that will dominate and fuel the IoT ecosystem in 2020. Industry experts believe that both the industries and the consumers will witness immense advancements in devices, thus making a big difference in the lives of people. With these trends in the market, IoT devices will become more intuitive and convenient to use.

So, if you want to create your own next-gen IoT product and step in the IoT market to bring disruption, approach the experts of our IoT application development company.

4 Industries Experiencing Disruptive Innovation With IoT Adoption

The Internet of Things (IoT) is an innovative technology that has touched human existence in every possible manner. It fuses sensors and devices to facilitate and accelerate the data exchange between them. With such frictionless connectivity, these “things” creates a network that is capable of smart and intelligent interaction.

The most significant impact of this innovation has been seen in the form of home automation. Besides bettering the way we live, it has also penetrated and disrupted the diverse industry verticals in a way people have barely thought of, thus offering abundant opportunities to businesses to make headway.

Let’s have a look at major industries that have experienced the IoT revolution.

Healthcare

Healthcare is a sector that has already realized and exploited the potential of IoT. Earlier, physicians used to spend much time to access and input patient data into the computer systems. However, cloud-based IoT solutions have streamlined this process radically and ensure that patient data is easily accessible across the platform and physical barriers. This convenience has lowered the chances of giving subpar treatments because of a lack of patient history.

Moreover, the IoT not only provides cloud-based solutions to the healthcare industry but also notifies the emergency unit in case of unusual occurrences. For instance, if the BP of a patient falls abruptly, a medic will be instantly reported, and swift action can be taken to overcome the situation. Most healthcare centers are already following this approach, while others are on the verge of adopting this “smart” technology.

Retail

Retail is a sector that has been impacted impeccably by the Internet of Things. There was a time when brick-and-mortar stores were reluctant to adopt technological advancements, and customers had no other way to access the products than visiting stores. Also, garnering information about customer behavior and preferences, and managing inventory were long and complicated procedures.

However, the continued upward momentum of e-commerce changed this scenario. Online stores are springing up and ruling the market now. Since most people are time-constrained, they prefer to shop for products online, and IoT is making it more streamlined.

With IoT-integrated platform, it is way too easy to send push notifications to customers, thus ensuring that you get into their mind regardless of where they are. Likewise, the cloud-based solutions, including inventory management software, retail POS software, and automated checkouts, have digitized and facilitated the management of retail businesses.

Transportation

Transport companies use sensors in their shipping vehicles to monitor their temperature. It ensures that the products get delivered at the destination in perfect condition.

IoT has partially disrupted the transport industry. The integration of real-time traffic data with inbuilt GPS in automobiles showcases the potential of IoT in this sector. This functionality notifies people about the right and less congested routes based on real-time traffic updates and thus, ensures public safety.

IoT solutions also allow people to assess their driving skills without having to physically present in the automobile. Besides, it can be used for fuel-efficiency. Sensors can be incorporated into semi-trucks and public buses to gather the data on fuel usage and cut down fuel consumption.

Agriculture

The capability of IoT in agriculture is beyond imagination. It has been anticipated that IoT device installation in the agriculture industry will grow to a whopping 75M Euros by 2020.

IoT solutions provide real-time data about weather conditions and previous trends to farmers to give them an idea of when to plant their crops. John Deere is already leveraging the same approach. The company created an iPad app having nine mapping layers that track everything happening in the field. Thus, farmers can estimate how many seeds to plant per acre, and precisely, at what distance they should be planted.

The more the farmers are connected with various data, the more the possibilities of a successful and optimized yield.

Conclusion

While only four industries have been mentioned above, many other industries have been or will be disrupted by IoT to no small extent. Now is the time when there is barely a sector that hasn’t been impacted by IoT. The kind of revolution industries are experiencing, currently, is just the tip of the iceberg. IoT possesses a lot to bring to the table in the future and industries that are adopting IoT development services and solutions now will rapidly streamline their operations and drive their growth.

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