Mobile technology has been well-embraced by various industries including entertainment, healthcare, finance, tourism, food & beverage, gaming, and many others. While enterprises understand the importance of having a mobile application for their business, they often neglect the most important aspect to have in it; app analytics.
Some of the organizations might think that reading and responding to customer reviews & feedback on the App Store or Google Play Store is all about knowing the app’s performance. That said, some enterprises wish to see the broader picture that offers answers to all their whats, whys, and hows. These enterprises choose the intelligent way of understanding their users, improvement areas, usability issues, and other data metrics with the help of mobile app analytics. With data-driven strategies, companies can easily optimize their mobile solutions and maximize their ROI.
Mobile analytics is crucial for your enterprise application and if your mobile app marketing team is not paying attention to it already, you are way too behind in the competition. Here is why you should have analytics in your business application:
Marketing Strategy That Drives Better ROI
Mobile app analytics help you define realistic objectives that can be measured. Gathering random information about everything will not get you any results. However, if you set specific data pointers to measure the performance of varied campaigns, you will have results on which you can take actions. Mobile strategists can create user acquisition strategy that runs on different channels. With the help of mobile analytics, your marketing team can easily find out which works the best in terms of ROI and where to stop spending money.
If you focus on creating an effective mobile marketing strategy, you must pay attention to the following:
- Highest Customer Lifetime Value: While assessing different channels, you must find out which channels have users that generate the maximum revenue and also have maximum retention probability.
- In-App Messaging: Learn from real users about their experience and improvise your strategy accordingly.
Gathering Accurate User Information
Rather than staring hopelessly at the gathered user information on your screen, take the help of mobile app analytics that offers valuable business insights. Most of the businesses focus on scaling their enterprise without adhering to what their customers are experiencing. In the end, it is just an epic downfall for others to watch.
staring hopelessly at the gathered user information on your screen, take the help of mobile app analytics that offers valuable business insights. Most of the businesses focus on scaling their enterprise without adhering to what their customers are experiencing. In the end, it is just an epic downfall for others to watch.
Smart marketing teams focus on user acquisition strategies but they put in extra effort when it comes to retaining them. User retention rates can be improved when your company tries to understand its users. People value brands that listen to their pain areas and resolve them without any delays. With app analytics, you can detect reasons why customers are uninstalling your application or which app section they are not using at all or why they are not satisfied with your service. When mobile analytics provide actionable insights on the basis of customers’ interaction with your application, you can make enhancements that will not only enhance user experience but also improve engagement and boost sales.
Customer-Centric Personalized Marketing
The most challenging thing for marketing people is to target customers individually. Fortunately, mobile app analytics has made it utterly simple to create campaigns as per the varied interests of the target audience. When you send personalized messages to users, the app open rates improve drastically which further shoots up the conversion rates. Moreover, you can get churned customers back if your marketing campaigns have targeted and personalized messages.
App analytics enable you to collect data about new customers and find out those who fell out of the sales funnel too soon. When you analyze in-app user behavior and profile information of every user, you will be able to create a customer-centric and personalized marketing campaign that will give you the best results.
Marketing Campaign Performance Measurement
Like mentioned earlier, mobile analytics help you set measurable business goals and objections.
While you can continue running marketing activities on normal channels, investing in mobile app analytics to get access to real and accurate user data will improve your marketing results. Marketers are relying on analytical data more than ever and they are clearly capitalizing on this insightful knowledge.
With apps sneaking into every segment of our lives, it has become critical to learn modern marketing techniques that are primarily based on mobile technology. App analytics help you plan marketing activities based upon users’ interests and then further optimize the same based upon their participation. As a result, you enhance marketing performance while optimizing the costs.
If you have already spent enough time figuring out what your competitors have been doing better to get better results, please give a try to mobile app analytics. Having said that, if you are planning to hire a mobile app development company to build your business application, make sure to discuss the mobile analytics.
Get in touch with expert analysts of Beyond Root Technology Services to know how you can leverage app analytics in creating a foolproof marketing strategy.